Data Privacy & Cybersecurity

Data Privacy & Telemetry Policy

Swim360 is dedicated to safeguarding personal credentials, biometric swim telemetry, and Escrow transaction ledgers in accordance with international data governance standards.

Version: V3.9.0 (Effective: September 2026)Compliant with Decree 13/2023/ND-CP & GDPR

Privacy Table of Contents

Have privacy inquiries? Contact our data team at swim360.org@gmail.com.

1. Information We Collect

When registering a trainee, coach, or pool partner account, we collect necessary attributes:

  • Identity Profile: Full legal name, email, phone number, date of birth, and profile picture.
  • Transaction Ledgers: Escrow payment references, payment timestamps, and bank settlement hashes (we never store card CVV numbers).
  • Aquatic Proficiency: Current swimming level, certification badges, and learning goals.

2. Swim Telemetry & Biometrics

When you link your SwimPassport with Apple HealthKit or Garmin Connect, the platform encrypts and processes key performance metrics:

Telemetry Telemetry Attributes:

Heart & Respiration
SWOLF Index
Stroke Frequency
Lap Distances

3. Purpose of Processing

We exclusively process data to directly benefit our users:

  • Match compatible coaches and lane capacities to your exact skill level.
  • Validate attended sessions to trigger automated Escrow payouts.
  • Audit social impact conversions in the Swim to Give charity campaigns.
  • Deliver personalized stroke correction insights via Emily AI Assistant.

4. Security & AES-256 Encryption

AES-256 Encryption at Rest & TLS 1.3 in Transit

All database tables in Supabase enforce strict Row Level Security (RLS) policies, ensuring users only access their own authenticated telemetry.

5. Non-Disclosure & Third Parties

Swim360 never sells or rents your personal data to data brokers, ad networks, or commercial affiliates.

6. User Rights & Data Deletion

You retain the right to export your telemetry history or permanently delete your account and records at any time via Account Settings.

7. Cookie & Tracking Policy

We utilize essential session cookies solely to preserve authentication tokens and locale selections (English / Vietnamese). You may adjust optional cookie toggles anytime in the footer.

Emily Avatar

Emily

V3.9.6

Swim Pathway Architect

Persona: YouHOME